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We are excited to be your partners in healthcare. In order to best meet your needs, we recommend reviewing the detailed instructions listed here. If you have any questions or concerns, then you are always welcome to contact us for more information.
1. Schedule an Appointment
In order to be seen, we ask that all patients first have an appointment on our schedule. Please contact the office at 402-421-3240 between the hours of 8:15 and 4:00 to do this. Always schedule your appointment using the reception line unless you need to be seen today. In this case, use your nurse’s line instead. If you are requesting to become a patient at the clinic, then please contact the office at 402-421-3240.
We also ask that our new patients bring their completed forms, photo ID, insurance card(s), and prescription bottles to their first appointment. This is the only way we can document the correct medication, dosage, and frequency.
2. Bring Your Documents
If you are already an established patient, then we ask that you bring your current insurance card(s) to each appointment. We may ask to see your card(s) to ensure we have the correct information on file. If you carry Medicare coverage, then remember to bring your new Medicare card that no longer has your Social Security number on it.
If you have lab orders from another provider that you would like drawn here, then please give us a call ahead of time. We do not process all labs, and sometimes it is better to go to a full lab to have the work done.
3. Arrive Early
We recommend activating your patient portal right away for easy access to your nurse between appointments. Portal messages go straight to their inbox, and this allows them to respond much more quickly. Remember, we do not interrupt patient care for phone calls unless it is an emergency (sudden chest pain, shortness of breath, etc.). If you need help setting up your portal, then please give Reception a call.
Finally, we ask that all patients arrive early for their appointments. This gives us plenty of time to prepare you for the doctor. New patients should arrive 30 minutes early, and established patients should arrive about 15 minutes early.
If you don’t have health insurance or you plan to pay for health care bills yourself, please call our office at 402-421-3240 and ask to be directed to the Billing Department to receive your Good Faith Estimate (GFE).
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. Learn more about your Right to Receive a Good Faith Estimate of Expected Charges.